This course explores the process of designing user personas as part of a human-centered approach to product and service development. Participants will learn how to gather and analyze user data, identify key behaviors, needs, and motivations, and translate these insights into detailed personas that guide design and decision-making. The course emphasizes the role of user personas in creating more intuitive, user-friendly solutions and aligning teams around a shared understanding of the target audience. Through practical exercises and case studies, students will gain hands-on experience in developing and applying user personas in real-world projects.

At the heart of our courses are experienced, passionate trainers who bring both deep technical expertise and real-world experience. Our team includes cybersecurity professionals, incident response experts, and communication strategists who have worked with leading organizations across multiple industries. Each trainer is dedicated to delivering practical, actionable knowledge through engaging teaching methods, real-world case studies, and hands-on learning. Whether you are just beginning your cybersecurity journey or refining advanced skills, our trainers are here to guide, inspire, and support every step of the way.